While Time Matters and PCLaw have long had powerful built in help, customers often want a guide based on the role they play in the firm. Some users really like to read manuals and have asked for a printed manual they could buy. PCLaw has had a manual that could be printed but it was very broad and not conducive to helping you do your job.
Based on customer feedback, LexisNexis has now redesigned their product manuals to focus on the information you need to accomplish your basic tasks within the product. With pictures and clear “how to” instructions these new manuals will help you better use the product and learn new skills.
From the Time Matters Support Center at http://support.lexisnexis.com/timematters/ you can now download the manuals that you need. There are three manuals available in PDF format.
- Time Matters and Billing Matters 11.1 Installation and Upgrade Guide
- Time Matters and Billing Matters 11.1 Administration Guide
- Time Matters and Billing Matters 11.1 User Guide
For users of PCLaw, there are also three manuals, available in the PCLaw support center at http://support.lexisnexis.com/pclaw/.
- PCLaw 11 Installation and Upgrade Guide
- PCLaw 11 Administration Guide
- PCLaw 11 User Guide
Once in the support center look in the left column. Click on version 11 under Product Versions. Then under Using The Program, click on Product Documentation and the guides will be available for you to download, use and print as needed.
For those who don’t like to read manuals, or who would like more personal training, please remember we are always here to help you. We can provide training customized to your needs onsite or remotely.