Archive for Tabs3

Kurent – Cloud Based Time Tracking and Billing

Looking for a legal billing solution that is cloud based? Software Technology Inc (STI), well known as the developer of Tabs3 and PracticeMaster, has added a new product to the lineup.

When Kurent was first released a few months ago, we were impressed with the thought that went into the workflow and the ease of use. However, it was lacking some features we thought were essential before our clients would be interested. The key missing feature was batch billing. Now, that has been addressed and we think the Kurent is an excellent choice for those looking for a cloud based legal billing solution, if they do not need trust accounting.

Kurent has an easy to navigate interface. Down the left you have quick access to Matters, Contacts, Invoices, Fees, Costs, Receipts and Reports. Across the top is quick access to add fees, costs, matters and create invoices as well as search and a timer that will capture your time and let you add details later if needed. Most information can be added on the fly.

The Home page gives access to recent activity, recent matters, notifications and “my hours” and “my notepad”. The Firm page gives graphs showing AR, Unbilled Fees or Costs, Cash Receipts, Top Clients, new Matters and Billing History. Ledes billing is supported.

Kurent includes videos to help you get started as well as easy access to support if needed.

If you want to take a closer look you can start a 30-day free trial, or contact us for a demonstration.

 

Tabs3 Subscription Offering – You have a choice

Many firms like to buy and “own” their desktop software. But some firms prefer the idea of paying a monthly fee rather than a big initial outlay. Tabs3 has recognized the need for flexibility and choice for those firms considering their Platinum SQL products. Now you have a choice and can choose the pricing plan that is right for you.

Tabs3 Platinum SQL products offer additional features like Tabs3 Connect, HotBackup, AutoRecovery and eNote, along with taking advantage of the 64-bit capability of  computers. These features can make even small firms more productive. For some firms the initial outlay was a deterrent to gaining these benefits. Now Tabs3 offers the ability to get these features at a monthly price. You still choose the modules you want – Tabs3 Billing, Tabs3 Financial and/or PracticeMaster.

If you have been thinking of going to Platinum SQL, let us know, we can give you a quote and help you decide what is right for your firm.

 

 

Customer Support – The Experience

How do you provide good customer experience? As a consultant this is something I strive for. As a user of software, and other products, I am often on the receiving end. My recent experience led me to think about what makes for a good and bad customer experience. You can read more in my Insightful Accountant article.

I hope that most of your customer support experiences have been good! I’d like to hear from you on what I can do better. I know I am still striving and invite your feedback – but I won’t be sending out 2 question surveys.

 

Buyers Guide – Timekeeping and Billing Software

Assessing timekeeping and billing software? Sam Glover at Lawyerist.com has written an excellent Timekeeping and Billing Software Buyers Guide talking about features to consider and comparing a number of programs including Tab3, Timeslips, QuickBooks, Harvest, Bill4Time, Chrometa, eBillity and Timesolv.
While it doesn’t cover every program it is worth a review. After reading the article please contact us. We can help you decide what’s right for you and maybe identify other programs worth considering.

Tabs3/PracticeMaster with QuickBooks

Our latest post in the series Software for Law Firms on the Intuitive Accountant is now available. If you are thinking about using Tabs3 for billing with QuickBooks for your accounting, or are just interested in reading about choices, this article will help you.

You can find the article at Tabs3/PracticeMaster Intuitive Accountant article.

We welcome the opportunity to discuss your needs and help you identify the right solution for your firm. Contact us at 203-254-7736.